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Involving the faculty
in creating a marketing plan
Earning faculty support
is a lynchpin issue in advancing campus marketing efforts.
Faculty can be helped to understand the advantages of
marketing best if they
- Work with a definition they can stand behind without
compromising their philosophy of education
- Participate in the process
The second objective can be accomplished by the
formation of an Educational Marketing Task Force (EMTF),
the first by advancing campus-wide the notion of social
marketing.
#1. Give
faculty a definition they can stand behind:
"When improving the quality of life of
individuals is at the core of an organization, rather
than the manufacturing of products, the type of
marketing activity that organization engages in is
called social marketing." -- Philip Kotler
Social marketing, as opposed to the more familiar
industrial marketing with its manufacturing and selling of
widgets and gadgets, taps into the core values of
teaching. Consider the social marketing definition from
Philip Kotler, who was one of the first to apply marketing
principles to nonprofit organizations. In his 1975
classic, Marketing for Nonprofit Organizations,
Kotler states "social marketing is the design,
implementation, and control of programs seeking to
increase the acceptability of a social idea, cause, or
practice in a target group. It utilizes market
segmentation, consumer research, concept development,
communications, facilitation, incentives and the exchange
theory to maximize target group response." Techniques
and tools aside, it is the purpose of social marketing
resonates that with faculty:
The goal of social marketing is a
changed life.
In the faculty workroom, this simple information leads
to watershed moments of light bulbs and big ah-hahs.
#2. Get
faculty involved in the process:
The Educational Marketing Task Force, weighted heavily
with faculty gatekeepers (those whose opinions are sought
after and respected), is a planning tool that works
throughout the process even through implementation. It is
assembled by invitation from the head, has a clear
mission, and meets frequently over a predetermined and
limited period of months, after which it disbands. It
studies the result of market research conducted prior to
its commissioning; discusses and selects marketing
opportunities; reports its recommendations to a Marketing
Committee of the Board.
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