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Facilitator Guide
Skills to learn and personal traits to develop

Polished Facilitation Skills

Fundamental skills of a good facilitator include:

  1. Designing structured activities and processes
  2. Listening, paraphrasing, observing, clarifying and elaborating
  3. Interpreting verbal and nonverbal behavior
  4. Confronting dissension
  5. Collaborating with others
  6. Managing differences
  7. Analyzing accurately and rapidly, organizing, summarizing and connecting data
  8. Thinking and speaking clearly
  9. Fulfilling the role of guide, not leader
  10. Keeping focused on the process and achieving its desired outcomes

Ten Degrees of Separation: What Makes Good Facilitators Great

Beyond polished skills, certain personal traits separate a competent facilitator from an inspired one. Inspired and inspiring facilitators:

  1. Inspire Confidence and Trust
  2. Relinquish Control of the Results
  3. Super-charge the room with their Energy and Passion for the Process
  4. Are infectious in their Enthusiasm
  5. Are eminently Adaptable
  6. Ditto Fair
  7. Win others over with their Authenticity
  8. Ditto Humility
  9. Are Protectors of each and every idea until evaluation time
  10. Are Outcome-Driven yet Detached from the results

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