Facilitator Guide
Skills to learn and personal
traits to develop
Polished
Facilitation Skills
Fundamental skills of a good facilitator include:
- Designing structured activities and processes
- Listening, paraphrasing, observing, clarifying and
elaborating
- Interpreting verbal and nonverbal behavior
- Confronting dissension
- Collaborating with others
- Managing differences
- Analyzing accurately and rapidly, organizing,
summarizing and connecting data
- Thinking and speaking clearly
- Fulfilling the role of guide, not leader
- Keeping focused on the process and achieving its
desired outcomes
Ten
Degrees of Separation: What Makes Good Facilitators Great
Beyond polished skills, certain personal traits
separate a competent facilitator from an inspired one.
Inspired and inspiring facilitators:
- Inspire Confidence and Trust
- Relinquish Control of the Results
- Super-charge the room with their Energy and
Passion for the Process
- Are infectious in their Enthusiasm
- Are eminently Adaptable
- Ditto Fair
- Win others over with their Authenticity
- Ditto Humility
- Are Protectors of each and every idea until
evaluation time
- Are Outcome-Driven yet Detached from
the results
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